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My Account | Why GoHostels? Terms & Conditions Cancellation Policy Accessibility LocalOTA / FDX Network Rental Types Contact Us
Cancellation Policy
Cancellation Policy
Our cancellation policy is very simple:
If you cancel no later than the number of days specified at purchase, you can request a refund from your "My Account" area for a full refund, no questions asked.
Otherwise, you will be unable to request a refund from our website and must contact the company from which the purchase was made.
  • You can always contact the business from the "My Account" area where you find your reservation details.
  • Each business may have a different number of days in which you can cancel.
  • You can find the number of days in which you can make a cancellation in the shopping cart before you make a purchase as well as in your "My Account" area.

Note: Holiday periods often have a longer cancellation window, meaning that you can only cancel a purchase well in advance of the reservation date.